2025VT(1hr) Diversity and Inclusion Topic 3: Meeting your Obligations through Effective CommunicationV1

This course covers our obligations in relation to fairness, communication, skill and care that licensees must demonstrate. Effective and appropriate communication in addition needs to be adapted to meet the needs of people across age , gender, ethnicity, ability and identity that meets the high conduct standards expected of you as a licensee .

Course Lessons

Presenter:

Malcolm Morris

Malcolm is a licensed agent and has worked in real estate in Wellington for over 35 years as a salesperson, auctioneer and business owner. He has a considerable wealth of knowledge, experience and practical skills. This has lead Malcolm to become a provider of REA approved verifiable training courses. Malcolm is the director of Agents TV Ltd.  
Patrick Jones - Course author